In your d.vinci system, you have the option to delay the sending of correspondence. The date and time can be scheduled in the future to better plan the dispatch.

Target audience and practical benefits of the feature

This feature was specifically designed for colleagues who, for example, work very late at night (e.g., 11:00 PM from home). They can schedule the dispatch for a more understandable and professional time for applicants, such as 9:00 AM the following morning.

Technical limitations for the dispatch time

Many customers adjust the time to uneven numbers, as the dispatch then appears more credible. For example, an email sent at 10:13 AM is often perceived as more personal than one sent exactly on the hour.

However, our mail server only checks every 30 minutes whether emails are queued for dispatch in the system and sends them accordingly. The following rules apply:

• If an email is scheduled for 10:13 AM, it will be rounded down and sent at 10:00 AM.
• From 10:15 AM, the email will be included in the next dispatch cycle at 10:30 AM.
• Depending on how many emails are queued for dispatch, the time may vary slightly (e.g., 10:01 or 10:02).

Why minute-accurate checks are not possible

A minute-accurate check to see if emails are queued for dispatch is not technically feasible. To enable this, we would need to operate as an email provider ourselves. Therefore, dispatch occurs exclusively at ..:00 and ..:30.