If you have configured your system to allow applicants to specify "Divers" (non-binary) as a salutation, it is advisable to use a specific salutation placeholder in correspondence to avoid incorrect forms of address.


Please use the placeholder "Applicant - Salutation Line (complete)" ({APPLICANT:SALUTATION_COMPLETE}).


This placeholder generates the following forms of address:


Display NameInternal NameTitleGenderOutput
Applicant - Salutation Line (complete){APPLICANT:SALUTATION_COMPLETE}femaleDear Ms. Last Name
Applicant - Salutation Line (complete){APPLICANT:SALUTATION_COMPLETE}"Dr." etc.femaleDear Dr. Last Name
Applicant - Salutation Line (complete){APPLICANT:SALUTATION_COMPLETE}maleDear Mr. Herr Last Name
Applicant - Salutation Line (complete){APPLICANT:SALUTATION_COMPLETE}"Dr."
etc.
maleDear Dr. Last Name
Applicant - Salutation Line (complete){APPLICANT:SALUTATION_COMPLETE}non-binaryDear Mx. First Name Last Name
Applicant - Salutation Line (complete){APPLICANT:SALUTATION_COMPLETE}"Dr."
etc.
non-binaryDear Dr. First Name Last Name
Applicant - Salutation Line (complete){APPLICANT:SALUTATION_COMPLETE}unspecifiedDear First Name Last Name
Applicant - Salutation Line (complete){APPLICANT:SALUTATION_COMPLETE}"Dr."
etc.
unspecifiedDear Dr. Last Name


More information about salutations can be found here: Placeholder: Person Salutations

Alternatively, you can use "Guten Tag {APPLICANT:FIRST_NAME} {APPLICANT:LAST_NAME}" for a more neutral greeting.