Explanation of terms

The Service Account is a specially set up technical user in Office 365, Microsoft Exchange, or Google Workspace. This user has the permission to connect calendars of users at your organisation with d.vinci via Cronofy. This user can centrally manage the calendars in the Plus version of the calendar integration.


  • For the setup, you will need a license for the paid Plus version of the d.vinci Applicant Tracking System. Please do contact us to obtain the license.
  • The IT administration department usually has access to the calendars at your organisation. Please forward these instructions to your colleagues so they can prepare for connecting the calendars: Guide for System Administrators.(Only the "Full#" and "Restricted#" variants can be used to configure the service account) 
  • You calendar system needs to be accessible on-line.
  • The Service Account required read and write access in order to read the availability and write appointments into free slots.
  • A d.vinci user with the permission User view/ edit/ create/ delete is required. The roles Administrator (Standard) and Human Resources (Standard) have it. You can also create a new role with this persmission and assign it to the user so that they cannot view nor edit anything else in d.vinci.

Behavior in the system

  • The Service Account authenticates the calendars of other d.vinci users in the name of the Service Account.
  • Using the Service Account in the Plus version of the calendar integration, calendars can be connected and managed centrally. Calendars no longer require to be manually connected by each user, as it is the case in the Basic version.

We will be happy to help you setting up the Service Account. Simply contact our colleagues.

This is how our customers use it

The central management of calendar connections by the Service Account ensures that applicant get the opportunity to book appointments in calendars of your d.vinci users on their own. You can read more about the benefits in the section dedicated to the Plus version.

Further articles on this topic