When an email is sent, the From: in the header also includes the sender name.
You can define this per organizational unit.


Required permissions  

  • Edit organizational units


Follow these steps:

  1. Open the page Organizational units.
  2. Click on the name of the organizational unit for which you want to change the sender name. The page Organizational unit with the details will be displayed.
  3. Click on one of the edit icons  . An input form will be displayed.
  4. Fill out the input form:
    • Triggered by the system
    • Triggered by the user
  5. Click on the button Update to save your entries. The page Organizational unit with a notification about the update will be displayed.