TABLE OF CONTENTS


Warning  

Deleted and reduced applications cannot be restored, even by us.


Manual Deletion: Delete Application and Delete Statistical Data 

When you manually delete an application, you can choose whether to retain statistical data.
If you delete the statistical data, the application is completely removed from the system, and the application data will no longer be included in reporting.

How our customers use this

If you create a test application and then delete it, you may not want to retain statistical data, as this could distort your reports . After all, it is not a "real" application.


Manual DeletionDelete Application and Keep Statistical Data

When you manually delete an application, you can choose whether to retain statistical data.
If you retain the statistical data, it will be stored anonymously (disconnected from the applicant and application) and included in reports. Retained data includes gender, application type, etc., which helps you identify and optimize your applicant structures.

How our customers use this

If applicants directly request the deletion of their data, you can remove it from the system but retain the statistical data for evaluation.


Automatic Reduction and Deletion

When editing or creating application statuses, you can specify for each status whether the application should be automatically deleted a certain number of days after transitioning to that status. Optionally, you can also specify whether the application should first be reduced before deletion.

The minimum for reduction can be set to 90 days, and the maximum to 365 days.

The minimum for deletion can be set to 14 days, and the maximum to 1095 days.

Reduction is a quasi-deletion that precedes the actual and final deletion. Reduction ensures that applications, for example, following a rejection, are retained for a limited time to resolve conflicts. Additionally, application data continues to be included in reports.

Note  

Reduced applications are hidden throughout the system. However, according to the General Data Protection Regulation (GDPR), reduced applications are not considered deleted, as personal data remains in the system (until the subsequent final deletion) and can be used to identify applicants for conflict resolution purposes.

The following data is deleted during reduction:

  • Reminders
  • Recommendations and feedback
  • Appointment polls
  • Pending notifications
  • Delayed sending
  • Attachments
  • Interviews
  • Correspondence (mailbox)
  • Questionnaires and feedback forms
  • Depending on selection: Answers to screening questions

Fields related to the person or the application are not deleted.

How our customers use this

  • You can use automatic reduction if you want to clean your system of finalized applications, e.g., to prevent re-contacting applicants while retaining them for conflict resolution purposes.
  • You can use automatic deletion (even without reduction) to, for example, remove applications from the system six months after rejection as per your deletion policy (statistical data is retained).