Applicants can respond to emails that you have sent from the d.vinci system. The sender‘s address is the individual "candidate email address". This will send the candidate's message / E-Mail to your d.vinci mailbox as well as directly to the right applicant.
According to this, you have two options to reply to the message.
Reply out of messages
- Click on Messages. The page of the same name is displayed.
- Press the message you want to edit. The message is shown on the right (at the bottom of the screen when the screen is smaller) on the page.
- Press the Reply to Message button. The entry form Reply to Message is displayed
- Fill in the entry form.
Entry form elements:
Mandatory fields marked with *, optional fields without marking- Correspondence Template*
- Subject*
- Body*
- Attachments
- Send Email On
- Comment
- Press Send Reply to send the message.
Reply from the applicant view
- Open the applicant who sent you a message.
- Press the History tab. The Application page with the open tab is displayed.
- Press Email in the History. The Email window is displayed in the foreground.
- Press Reply to Message. The Reply to message entry form is displayed
- Fill in the entry form.
Entry form elements:
Mandatory fields marked with *, optional fields without marking- Correspondence Template*
- Subject*
- Body *
- Attachments
- Send Email On
- Comment
- Press Send Reply to send the message.