Applicants can respond to emails that you have sent from the d.vinci system. The sender‘s address is the individual "candidate email address". This will send the candidate's message / E-Mail to your d.vinci mailbox as well as directly to the right applicant.

According to this, you have two options to reply to the message.


Required Rights  

  • Messages reply


Reply out of messages

  1. Click on Messages. The page of the same name is displayed.
  2. Press the message you want to edit. The message is shown on the right (at the bottom of the screen when the screen is smaller) on the page.
  3. Press the Reply to Message button. The entry form Reply to Message is displayed
  4. Fill in the entry form.
    Entry form elements:
    Mandatory fields marked with *, optional fields without marking
    • Correspondence Template*
    • Subject*
    • Body*
    • Attachments
    • Send Email On
    • Comment
  5. Press Send Reply to send the message.

Reply from the applicant view

  1. Open the applicant who sent you a message.
  2. Press the History tab. The Application page with the open tab is displayed.
  3. Press Email in the History. The Email window is displayed in the foreground.
  4. Press Reply to Message. The Reply to message entry form is displayed
  5. Fill in the entry form.
    Entry form elements:
    Mandatory fields marked with *, optional fields without marking
    • Correspondence Template*
    • Subject*
    • Body *
    • Attachments
    • Send Email On
    • Comment
  6. Press Send Reply to send the message.