TABLE OF CONTENTS

Spam are masses or inappropriate messages or messages not related to the application process, which reach your d.vinci mailboxes unsolicited. Advertising but also threats from alleged hackers are often content of such messages.


Explanation of terms

Spam are masses or inappropriate messages/messages not related to the application process, which reach your d.vinci mailbox unsolicited. Advertising but also threats from alleged hackers are often content.


Configuration

The d.vinci system does not use any spam filters or virus scanners. The reasons for this are:

  • A spam filter might not only filter out unwanted messages, but emails from real applicants, too, due to every spam filter working with a certain error rate.
  • A virus scanner cannot guarantee detection of a virus, because it may not yet know the signature of a new virus.
  • The d.vinci system offers the option of enabling a captcha-query within the application questionnaire. The captcha query makes it possible to avoid mass submissions of applications, since each applicant will have to enter a confirmation code that is displayed as an image, prior to submitting the application.
  • For added security, hyperlinks in incomming messages cannot be clicked.


Behavior in the system

When it comes to spam and data protection, we at d.vinci rely on conversion of attachments into PDFs. This feature converts every file that comes from applicants into your d.vinci mailboxes into a PDF file, which is always free of any viruses. Should the original file really contain a virus, it will be saved in the database, however, only a user with administrator permissions will be able to open it from there. Since the granting of this permission can be controlled by you, the responsibility lies solely with you. Therefore, you should consider the security risk thoroughly.

In addition, attachments in one of the disallowed file formats are automatically grayed-out in incomming messages.


What our customers can do

If a suspicious email pops up in your inbox, but you would still like to know its content, feel free to forward this email to our data security department at service-desk@dvinci.de. Our technicians will inspect the metadata of such an email and might be able to conclude whether an applicant's email account has been indeed hacked or whether the sender of the message has been spoofed.