When you open the page Correspondence templates, the following is displayed. 

The following functions are available on this page: 

In the lines of this view you will see the following:

  • Icon   , if this is a system correspondence template.
  • Name
  • Language label (de, en, etc.)
    This indicates the language in which the correspondence template was created.
  • Available at
    Indicates the status or function (answer message, send info, etc.) for which the correspondence template can be selected.
  • Organizational unit
  • Format template
  • Icon  
  • Icon  
    If you press this icon, you can delete the correspondence template.

You can open the correspondence templates by clicking on the line or on the icon  .