TABLE OF CONTENTS

Explanation of term

The default email sender is the sender for your messages from d.vinci to other d.vinci users.


Configuration

In the Basic Settings under the tab Email, you can set the default email sender.


System behavior

  • Usage
    The default email sender is used for all correspondence that is not directly related to applications or onboarding.
    Typically, this includes the daily notification, weekly notification in ONB, messages regarding staffing requests, sent comments, emails containing login credentials, or when the password is reset, etc. Additionally, for iCal appointments, the default email sender is usually the organizer (unless calendar integration is used).
  • Recommendation

    We recommend always using the address of a d.vinci mailbox. For example:

    [email protected]. However, this should never be the address you use to forward applications to your d.vinci system.
  • Choosing the Email Address
    In principle, you can enter any email address as the default email sender. However, if you use a d.vinci email address, we experience fewer issues, as we are authorized to send emails from the domain. Additionally, bounced emails will return to your messages in the system mailbox.
  • Distinction from Candidate Email Address
    Applicants do not receive emails via the default email sender but via the Candidate Email Address.


How our customers use this

Most customers have followed our recommendation and set up the mailbox [email protected], checking their messages regularly for responses.

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